Services

The path to a "service management posture" for organizations is varied. It can occur under a single, successful planned event or through evolution from prior implementations and project realignments. The "planned event" may be over a multi-month or multi-year horizon; or the evolution may take months to years to achieve. However, best results occur when an implementation strategy is conceived which incorporates tools, a breadth of physical and logical assets, and more importantly, includes the process changes that the organization must adopt to be successful.

 

We have competencies with IT Service Management, plus complementary offerings that enhance the quality and value that IT organizations deliver to their customers. We deliver management solutions in and around the infrastructure, including Business Impact Assessments, Disaster Recovery Planning, and Business Continuity Planning Services. We put together manual and automated  IT Governance Programs.

 

Often, improvements begin with understanding where you are from an Operational Maturity Assessment. We conduct Risk Assessments, provide training (ITIL and support for DR and BCP), and can help you assess what IT Operations Management tools best meet your needs.

 

Our specialty is to get in and get out quick, with quantifiable savings left in your hands. We are skilled at identifying the areas for opportunity, delivering proven solutions, and leaving you with a platform for on-going savings. Our solutions work to improve your operational maturity, effectively. Our services are intimate.

  

We can lead the way for you.

  

Services

The path to a "service management posture" for organizations is varied. It can occur under a single, successful planned event or through evolution from prior implementations and project realignments. The "planned event" may be over a multi-month or multi-year horizon; or the evolution may take months to years to achieve. However, best results occur when an implementation strategy is conceived which incorporates tools, a breadth of physical and logical assets, and more importantly, includes the process changes that the organization must adopt to be successful.

 

We have competencies with IT Service Management, plus complementary offerings that enhance the quality and value that IT organizations deliver to their customers. We deliver management solutions in and around the infrastructure, including Business Impact AssessmentsDisaster Recovery Planning, and Business Continuity Planning Services. We put together manual and automated  IT Governance Programs.

 

Often, improvements begin with understanding where you are from an Operational Maturity Assessment. We conduct Risk Assessments, provide training (ITIL and support for DR and BCP), and can help you assess what IT Operations Management tools best meet your needs.

 

Our specialty is to get in and get out quick, with quantifiable savings left in your hands. We are skilled at identifying the areas for opportunity, delivering proven solutions, and leaving you with a platform for on-going savings. Our solutions work to improve your operational maturity, effectively. Our services are intimate.

  

We can lead the way for you.

Services

Services

The path to a "service management posture" for organizations is varied. It can occur under a single, successful planned event or through evolution from prior implementations and project realignments. The "planned event" may be over a multi-month or multi-year horizon; or the evolution may take months to years to achieve. However, best results occur when an implementation strategy is conceived which incorporates tools, a breadth of physical and logical assets, and more importantly, includes the process changes that the organization must adopt to be successful.

 

We have competencies with IT Service Management, plus complementary offerings that enhance the quality and value that IT organizations deliver to their customers. We deliver management solutions in and around the infrastructure, including Business Impact Assessments, Disaster Recovery Planning, and Business Continuity Planning Services. We put together manual and automated  IT Governance Programs.

 

Often, improvements begin with understanding where you are from an Operational Maturity Assessment. We conduct Risk Assessments, provide training (ITIL and support for DR and BCP), and can help you assess what IT Operations Management tools best meet your needs.

 

Our specialty is to get in and get out quick, with quantifiable savings left in your hands. We are skilled at identifying the areas for opportunity, delivering proven solutions, and leaving you with a platform for on-going savings. Our solutions work to improve your operational maturity, effectively. Our services are intimate.

  

We can lead the way for you.

  

The path to a "service management posture" for organizations is varied. It can occur under a single, successful planned event or through evolution from prior implementations and project realignments. The "planned event" may be over a multi-month or multi-year horizon; or the evolution may take months to years to achieve. However, best results occur when an implementation strategy is conceived which incorporates tools, a breadth of physical and logical assets, and more importantly, includes the process changes that the organization must adopt to be successful.

 

We have competencies with IT Service Management, plus complementary offerings that enhance the quality and value that IT organizations deliver to their customers. We deliver management solutions in and around the infrastructure, including Business Impact Assessments, Disaster Recovery Planning, and Business Continuity Planning Services. We put together manual and automated  IT Governance Programs.

 

Often, improvements begin with understanding where you are from an Operational Maturity Assessment. We conduct Risk Assessments, provide training (ITIL and support for DR and BCP), and can help you assess what IT Operations Management tools best meet your needs.

 

Our specialty is to get in and get out quick, with quantifiable savings left in your hands. We are skilled at identifying the areas for opportunity, delivering proven solutions, and leaving you with a platform for on-going savings. Our solutions work to improve your operational maturity, effectively. Our services are intimate.

  

We can lead the way for you.

  

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