Advanced Features

Advanced Features

Continual Service Improvement is a concept described in the IT Infrastructure Library (ITIL), but one that has its roots in many quality frameworks. All healthy organizations seek to improve one way, or another - obtain more efficiency, become more productive, increase quality, or perhaps simply have more peace of mind.

 

IT Business Alignment is the ability of information technology organizations to produce business value. When achieved, a business organization is able to use information technology effectively to achieve business objectives - typically improved financial performance or marketplace competitiveness.

 

For most organizations, the business objectives are defined by groups like the Board of Directors, Trustees, or Executive Management. These goals are ultimately listed in Annual Reports, Strategic Objectives, and long-term planning documents. After the planning is done, objectives are passed down for the organization to achieve these goals.

 

Samantha™ Business Alignment is focused on allowing IT organizations to prove their business alignment. This package includes Trends, Themes and Strategies, and Downtime Analytics. Evidence, metrics, and facts allow IT organizations to win the constant battle for respect, job tenure, improved staff morale, increased job satisfaction, and more credibility with peers. Tangible result include less push-back on budget negotiations, greater inclusion during executive planning, and earlier engagement with IT by business project owners. 

 

Turn the conversation from negative to positive! We can show you how.

 

Change Prediction, the Service Catalog, and Application Dependency Mapping are advanced features for mature organizations. Controls, Jobs, and Complex Change Rules often assure governance requirements for those organizations that face compliance regulations.

ITIL v3 defines a Configuration Management System (CMS) - your overall collection of configuration and service management tools. Seldom can you expect one tool will have it all. We follow the best practice to integrate our CMDB with data from other authoritative repositories. This approach saves money and allows you to use 'best of breed' tools for specialized situations.

Netwatch Solutions has integration modules available and under development: LANDesk, Microsoft Service Center, BMC Footprints, Solarwinds, and more.

 

As your program matures, natural integration points and Custom Workflow will occur with other business processes and networked devices / instrumentation.

 

• Procurement
• Event Management
• Service Desk
• Asset Management
• Electronic Instrumentation

 

Advanced Features

Advanced Features

Continual Service Improvement is a concept described in the IT Infrastructure Library (ITIL), but one that has its roots in many quality frameworks. All healthy organizations seek to improve one way, or another - obtain more efficiency, become more productive, increase quality, or perhaps simply have more peace of mind.

 

IT Business Alignment is the ability of information technology organizations to produce business value. When achieved, a business organization is able to use information technology effectively to achieve business objectives - typically improved financial performance or marketplace competitiveness.

 

For most organizations, the business objectives are defined by groups like the Board of Directors, Trustees, or Executive Management. These goals are ultimately listed in Annual Reports, Strategic Objectives, and long-term planning documents. After the planning is done, objectives are passed down for the organization to achieve these goals.

 

Samantha™ Business Alignment is focused on allowing IT organizations to prove their business alignment. This package includes Trends, Themes and Strategies, and Downtime Analytics. Evidence, metrics, and facts allow IT organizations to win the constant battle for respect, job tenure, improved staff morale, increased job satisfaction, and more credibility with peers. Tangible result include less push-back on budget negotiations, greater inclusion during executive planning, and earlier engagement with IT by business project owners. 

 

Turn the conversation from negative to positive! We can show you how.

 

Change Prediction, the Service Catalog, and Application Dependency Mapping are advanced features for mature organizations. Controls, Jobs, and Complex Change Rules often assure governance requirements for those organizations that face compliance regulations.

ITIL v3 defines a Configuration Management System (CMS) - your overall collection of configuration and service management tools. Seldom can you expect one tool will have it all. We follow the best practice to integrate our CMDB with data from other authoritative repositories. This approach saves money and allows you to use 'best of breed' tools for specialized situations.

Netwatch Solutions has integration modules available and under development: LANDesk, Microsoft Service Center, BMC Footprints, Solarwinds, and more.

 

As your program matures, natural integration points and Custom Workflow will occur with other business processes and networked devices / instrumentation.

 

• Procurement
• Event Management
• Service Desk
• Asset Management
• Electronic Instrumentation

 

Continual Service Improvement is a concept described in the IT Infrastructure Library (ITIL), but one that has its roots in many quality frameworks. All healthy organizations seek to improve one way, or another - obtain more efficiency, become more productive, increase quality, or perhaps simply have more peace of mind.

 

IT Business Alignment is the ability of information technology organizations to produce business value. When achieved, a business organization is able to use information technology effectively to achieve business objectives - typically improved financial performance or marketplace competitiveness.

 

For most organizations, the business objectives are defined by groups like the Board of Directors, Trustees, or Executive Management. These goals are ultimately listed in Annual Reports, Strategic Objectives, and long-term planning documents. After the planning is done, objectives are passed down for the organization to achieve these goals.

 

Samantha™ Business Alignment is focused on allowing IT organizations to prove their business alignment. This package includes Trends, Themes and Strategies, and Downtime Analytics. Evidence, metrics, and facts allow IT organizations to win the constant battle for respect, job tenure, improved staff morale, increased job satisfaction, and more credibility with peers. Tangible result include less push-back on budget negotiations, greater inclusion during executive planning, and earlier engagement with IT by business project owners. 

 

Turn the conversation from negative to positive! We can show you how.

 

Change Prediction, the Service Catalog, and Application Dependency Mapping are advanced features for mature organizations. Controls, Jobs, and Complex Change Rules often assure governance requirements for those organizations that face compliance regulations.

ITIL v3 defines a Configuration Management System (CMS) - your overall collection of configuration and service management tools. Seldom can you expect one tool will have it all. We follow the best practice to integrate our CMDB with data from other authoritative repositories. This approach saves money and allows you to use 'best of breed' tools for specialized situations.

Netwatch Solutions has integration modules available and under development: LANDesk, Microsoft Service Center, BMC Footprints, Solarwinds, and more.

 

As your program matures, natural integration points and Custom Workflow will occur with other business processes and networked devices / instrumentation.

 

• Procurement
• Event Management
• Service Desk
• Asset Management
• Electronic Instrumentation

 

Continual Service Improvement is a concept described in the IT Infrastructure Library (ITIL), but one that has its roots in many quality frameworks. All healthy organizations seek to improve one way, or another - obtain more efficiency, become more productive, increase quality, or perhaps simply have more peace of mind.

 

IT Business Alignment is the ability of information technology organizations to produce business value. When achieved, a business organization is able to use information technology effectively to achieve business objectives - typically improved financial performance or marketplace competitiveness.

 

For most organizations, the business objectives are defined by groups like the Board of Directors, Trustees, or Executive Management. These goals are ultimately listed in Annual Reports, Strategic Objectives, and long-term planning documents. After the planning is done, objectives are passed down for the organization to achieve these goals.

 

Samantha™ Business Alignment is focused on allowing IT organizations to prove their business alignment. This package includes Trends, Themes and Strategies, and Downtime Analytics. Evidence, metrics, and facts allow IT organizations to win the constant battle for respect, job tenure, improved staff morale, increased job satisfaction, and more credibility with peers. Tangible result include less push-back on budget negotiations, greater inclusion during executive planning, and earlier engagement with IT by business project owners. 

 

Turn the conversation from negative to positive! We can show you how.

 

Change Prediction, the Service Catalog, and Application Dependency Mapping are advanced features for mature organizations. Controls, Jobs, and Complex Change Rules often assure governance requirements for those organizations that face compliance regulations.

ITIL v3 defines a Configuration Management System (CMS) - your overall collection of configuration and service management tools. Seldom can you expect one tool will have it all. We follow the best practice to integrate our CMDB with data from other authoritative repositories. This approach saves money and allows you to use 'best of breed' tools for specialized situations.

Netwatch Solutions has integration modules available and under development: LANDesk, Microsoft Service Center, BMC Footprints, Solarwinds, and more.

 

As your program matures, natural integration points and Custom Workflow will occur with other business processes and networked devices / instrumentation.

 

• Procurement
• Event Management
• Service Desk
• Asset Management
• Electronic Instrumentation