Are you ready for a service management initiative, or ready to implement a CMDB? Where should you begin?
Organizations can and do fail at service management initiatives. The common failures are 1) the organization not being mature enough to adopt the associated culture changes, 2) not completing the system implementation, 3) the goals are too aggressive where the organization continually fails at meeting implementation targets, 4) the goals are not aggressive enough where little value is obtained from the implementation efforts and management commitment is lost in the process, or 5) the system becomes dormant with obsolete data and falls into disuse.
Firms should undertake a simple analysis to determine their readiness. Our assessment services give firms the confidence to proceed with the following assurance:
- A quantitative rating of a firm’s IT operational management maturity.
- A detailed listing, if any, of the recommended complimentary products and methodologies needed by the organization.
- Tool selection, complete with a block diagram showing the interfaces or customizations needed to leverage your existing tools, thus lowering costs.
- A custom-tailored implementation plan, recommending how the organization will be most successful.
- A quantitative list of initial benefits your organization should obtain from an IT service management program.
- If desired, the savings you should expect from your service management program.
To lower costs, we recommend tactical, cost-effective approaches. We have experience with a wide array of tools. These small tactical advances allows time for the department to improve its maturity, thereby lowering risk by delaying large implementation project costs to a time later when the team has better knowledge of its needs. Often, IT organizations "get it right" only on 3rd or 4th tool implementation. You can save money by lowering your costs early-on, obtaining modest improvements, allowing the organization to mature and take advantage of huge benefits later.
Operational Maturity Assessments
Operational Maturity Assessments
Are you ready for a service management initiative, or ready to implement a CMDB? Where should you begin?
Organizations can and do fail at service management initiatives. The common failures are 1) the organization not being mature enough to adopt the associated culture changes, 2) not completing the system implementation, 3) the goals are too aggressive where the organization continually fails at meeting implementation targets, 4) the goals are not aggressive enough where little value is obtained from the implementation efforts and management commitment is lost in the process, or 5) the system becomes dormant with obsolete data and falls into disuse.
Firms should undertake a simple analysis to determine their readiness. Our assessment services give firms the confidence to proceed with the following assurance:
- A quantitative rating of a firm’s IT operational management maturity.
- A detailed listing, if any, of the recommended complimentary products and methodologies needed by the organization.
- Tool selection, complete with a block diagram showing the interfaces or customizations needed to leverage your existing tools, thus lowering costs.
- A custom-tailored implementation plan, recommending how the organization will be most successful.
- A quantitative list of initial benefits your organization should obtain from an IT service management program.
- If desired, the savings you should expect from your service management program.
To lower costs, we recommend tactical, cost-effective approaches. We have experience with a wide array of tools. These small tactical advances allows time for the department to improve its maturity, thereby lowering risk by delaying large implementation project costs to a time later when the team has better knowledge of its needs. Often, IT organizations "get it right" only on 3rd or 4th tool implementation. You can save money by lowering your costs early-on, obtaining modest improvements, allowing the organization to mature and take advantage of huge benefits later.
Operational Maturity Assessments
Operational Maturity Assessments
Are you ready for a service management initiative, or ready to implement a CMDB? Where should you begin?
Organizations can and do fail at service management initiatives. The common failures are 1) the organization not being mature enough to adopt the associated culture changes, 2) not completing the system implementation, 3) the goals are too aggressive where the organization continually fails at meeting implementation targets, 4) the goals are not aggressive enough where little value is obtained from the implementation efforts and management commitment is lost in the process, or 5) the system becomes dormant with obsolete data and falls into disuse.
Firms should undertake a simple analysis to determine their readiness. Our assessment services give firms the confidence to proceed with the following assurance:
- A quantitative rating of a firm’s IT operational management maturity.
- A detailed listing, if any, of the recommended complimentary products and methodologies needed by the organization.
- Tool selection, complete with a block diagram showing the interfaces or customizations needed to leverage your existing tools, thus lowering costs.
- A custom-tailored implementation plan, recommending how the organization will be most successful.
- A quantitative list of initial benefits your organization should obtain from an IT service management program.
- If desired, the savings you should expect from your service management program.
To lower costs, we recommend tactical, cost-effective approaches. We have experience with a wide array of tools. These small tactical advances allows time for the department to improve its maturity, thereby lowering risk by delaying large implementation project costs to a time later when the team has better knowledge of its needs. Often, IT organizations "get it right" only on 3rd or 4th tool implementation. You can save money by lowering your costs early-on, obtaining modest improvements, allowing the organization to mature and take advantage of huge benefits later.
Are you ready for a service management initiative, or ready to implement a CMDB? Where should you begin?
Organizations can and do fail at service management initiatives. The common failures are 1) the organization not being mature enough to adopt the associated culture changes, 2) not completing the system implementation, 3) the goals are too aggressive where the organization continually fails at meeting implementation targets, 4) the goals are not aggressive enough where little value is obtained from the implementation efforts and management commitment is lost in the process, or 5) the system becomes dormant with obsolete data and falls into disuse.
Firms should undertake a simple analysis to determine their readiness. Our assessment services give firms the confidence to proceed with the following assurance:
- A quantitative rating of a firm’s IT operational management maturity.
- A detailed listing, if any, of the recommended complimentary products and methodologies needed by the organization.
- Tool selection, complete with a block diagram showing the interfaces or customizations needed to leverage your existing tools, thus lowering costs.
- A custom-tailored implementation plan, recommending how the organization will be most successful.
- A quantitative list of initial benefits your organization should obtain from an IT service management program.
- If desired, the savings you should expect from your service management program.
To lower costs, we recommend tactical, cost-effective approaches. We have experience with a wide array of tools. These small tactical advances allows time for the department to improve its maturity, thereby lowering risk by delaying large implementation project costs to a time later when the team has better knowledge of its needs. Often, IT organizations "get it right" only on 3rd or 4th tool implementation. You can save money by lowering your costs early-on, obtaining modest improvements, allowing the organization to mature and take advantage of huge benefits later.
