Products & Solutions

We lead with our products and provide services to meet your various service management needs.

 

Samantha™ is a modular CMDB which allows you to mix and match, and grow your solution as and when your team is ready to embrace new capabilities. We believe in a federated approach with ready integrations to popular tools such as Microsoft Service Center, BMC Footprints, LANDesk, and more.

 

Audrey™ is an agile, auto-discovery probe that quickly discovers your network devices, servers, PCs, applications, software – and more importantly, their network interfaces and the links and hierarchies that make-up your infrastructure. Integrated with Samantha™, stand-alone for a one-time investigation, or as integrated to your other CMDB solutions (ServiceNow, RemedyForce, etc.), Audrey™ can quickly get the information you need.

 

Cara™ (Client Asset Retrieval Assistant) imports asset information from Audrey™ and from your other service management tools. No matter where the data comes from, you need to create a consolidated true “system of record”.

 

We believe in gaming, and not just gamification. We make the normal (somewhat boring) work you do to document your environment fun. We have reinforcement points, checks to buy rewards with points, Fantasy IT™, the Red Pin game, penalties and the Mitzi™ (maintaining your IT repository) trivia contest.

 

We surround our products with tailored, intimate services to increase operational maturity. Change the conversation from negative to positive. Move from fire-fighting, heroics and tribal knowledge to quality end-to-end service delivery. We help you demonstrate value.

 

Let our products lead the way.

 

Products & Solutions

 

We lead with our products and provide services to meet your various service management needs.

 

Samantha™ is a modular CMDB which allows you to mix and match, and grow your solution as and when your team is ready to embrace new capabilities. We believe in a federated approach with ready integrations to popular tools such as Microsoft Service Center, BMC Footprints, LANDesk, and more.

 

Audrey™ is an agile, auto-discovery probe that quickly discovers your network devices, servers, PCs, applications, software – and more importantly, their network interfaces and the links and hierarchies that make-up your infrastructure. Integrated with Samantha™, stand-alone for a one-time investigation, or as integrated to your other CMDB solutions (ServiceNow, RemedyForce, etc.), Audrey™ can quickly get the information you need.

 

Cara™ (Client Asset Retrieval Assistant) imports asset information from Audrey™ and from your other service management tools. No matter where the data comes from, you need to create a consolidated true “system of record”.

 

We believe in gaming, and not just gamification. We make the normal (somewhat boring) work you do to document your environment fun. We have reinforcement points, checks to buy rewards with points, Fantasy IT™, the Red Pin game, penalties and the Mitzi™ (maintaining your IT repository) trivia contest.

 

We surround our products with tailored, intimate services to increase operational maturity. Change the conversation from negative to positive. Move from fire-fighting, heroics and tribal knowledge to quality end-to-end service delivery. We help you demonstrate value.

 

Let our products lead the way.

 

Products & Solutions

Products & Solutions

We lead with our products and provide services to meet your various service management needs.

 

Samantha™ is a modular CMDB which allows you to mix and match, and grow your solution as and when your team is ready to embrace new capabilities. We believe in a federated approach with ready integrations to popular tools such as Microsoft Service Center, BMC Footprints, LANDesk, and more.

 

Audrey™ is an agile, auto-discovery probe that quickly discovers your network devices, servers, PCs, applications, software – and more importantly, their network interfaces and the links and hierarchies that make-up your infrastructure. Integrated with Samantha™, stand-alone for a one-time investigation, or as integrated to your other CMDB solutions (ServiceNow, RemedyForce, etc.), Audrey™ can quickly get the information you need.

 

Cara™ (Client Asset Retrieval Assistant) imports asset information from Audrey™ and from your other service management tools. No matter where the data comes from, you need to create a consolidated true “system of record”.

 

We believe in gaming, and not just gamification. We make the normal (somewhat boring) work you do to document your environment fun. We have reinforcement points, checks to buy rewards with points, Fantasy IT™, the Red Pin game, penalties and the Mitzi™ (maintaining your IT repository) trivia contest.

 

We surround our products with tailored, intimate services to increase operational maturity. Change the conversation from negative to positive. Move from fire-fighting, heroics and tribal knowledge to quality end-to-end service delivery. We help you demonstrate value.

 

Let our products lead the way.

 

We lead with our products and provide services to meet your various service management needs.

 

Samantha™ is a modular CMDB which allows you to mix and match, and grow your solution as and when your team is ready to embrace new capabilities. We believe in a federated approach with ready integrations to popular tools such as Microsoft Service Center, BMC Footprints, LANDesk, and more.

 

Audrey™ is an agile, auto-discovery probe that quickly discovers your network devices, servers, PCs, applications, software – and more importantly, their network interfaces and the links and hierarchies that make-up your infrastructure. Integrated with Samantha™, stand-alone for a one-time investigation, or as integrated to your other CMDB solutions (ServiceNow, RemedyForce, etc.), Audrey™ can quickly get the information you need.

 

Cara™ (Client Asset Retrieval Assistant) imports asset information from Audrey™ and from your other service management tools. No matter where the data comes from, you need to create a consolidated true “system of record”.

 

We believe in gaming, and not just gamification. We make the normal (somewhat boring) work you do to document your environment fun. We have reinforcement points, checks to buy rewards with points, Fantasy IT™, the Red Pin game, penalties and the Mitzi™ (maintaining your IT repository) trivia contest.

 

We surround our products with tailored, intimate services to increase operational maturity. Change the conversation from negative to positive. Move from fire-fighting, heroics and tribal knowledge to quality end-to-end service delivery. We help you demonstrate value.

 

Let our products lead the way.